At Digital Bikana, we are committed to providing high-quality digital marketing services tailored to meet your business needs. Please read our Cancellation and Refund Policy carefully before purchasing any service.
1. No Cancellations
Due to the nature of our business and the digital services we provide, we do not offer cancellations once a project or service has been initiated. By placing an order with Digital Bikana, you agree to allow us to begin work immediately and understand that cancellations are not permitted.
Key Points:
- All orders are considered final upon confirmation.
- Once the work has commenced, it is not possible to cancel the service.
2. No Refunds
As a provider of customized digital services, including website development, SEO, content creation, and advertising campaigns, we do not offer refunds for any services rendered. This is because our work involves significant time, effort, and resource investment, which cannot be recovered once initiated.
Key Points:
- We do not issue refunds for completed or ongoing services.
- Refunds will not be granted for any partially completed projects or if the client decides not to continue after the project has started.
3. Project Scope and Revisions
While we do not provide cancellations or refunds, we aim to ensure that you are satisfied with the services provided. Our services come with predefined revision rounds as outlined in each service package to accommodate changes or adjustments within the scope of the project.
Revision Policy:
- Basic Packages: 1 round of revisions.
- Premium Packages: 2 rounds of revisions.
- Additional revisions beyond those included in the package will be billed separately.
4. Client Responsibility
To ensure the successful completion of projects, clients are required to:
- Provide accurate project details and requirements at the time of order.
- Respond promptly to feedback requests and provide approvals within agreed timeframes.
Failure to provide the necessary information or responses in a timely manner may impact the delivery of the service, but will not be grounds for cancellation or refund.
5. Dispute Resolution
If you have any concerns or issues regarding the services provided, we encourage you to contact us directly. We are committed to resolving any disputes or misunderstandings amicably.
Contact Us:
- Email: founder@digitalbikana.com
- Phone: +91- 6367505502
- Address: Digital Bikana, Graduate Hanuman Mandir, Sadul Ganj, Bikaner
This Cancellation and Refund Policy reflects our commitment to transparency and ensures that our clients fully understand the terms before making a purchase. By proceeding with any service on Digital Bikana, you acknowledge and accept this policy.