At Digital Bikana, we are committed to delivering our digital marketing services efficiently and professionally. This Shipping Policy outlines how we handle the delivery of our digital services, ensuring a seamless experience for our clients.
1. Delivery of Digital Services
Since Digital Bikana provides only digital services (e.g., website development, SEO, social media management, content creation), there is no physical shipping involved. Our services are delivered electronically through the following channels:
- Cloud-based file sharing (e.g., Google Drive, Dropbox)
- Access to digital platforms (e.g., WordPress, Social Media Accounts)
- Client dashboard or portal (if applicable)
Delivery Process:
- Upon placing an order, you will receive a confirmation email with details about your project.
- Our team will initiate the work as per the agreed scope, and you will be kept updated through your registered communication channel.
- Once the service is completed, all deliverables (e.g., website files, SEO reports, advertising campaigns) will be sent to your email or made available through the client portal.
Delivery Timeframes:
- Website Development: 3–10 business days depending on the package.
- SEO Services: Ongoing service with monthly reports.
- Content Creation (e.g., blogs, guest posts): 5-30 business days.
- Advertising Campaigns: Setup within 3-30 business days, with ongoing management and reporting.
2. Revisions and Adjustments for Digital Services
All our digital services include a revision period as per the service package:
- Basic Website Packages: 1 round of revisions within 3 days of initial delivery.
- Premium Website Packages: 2 rounds of revisions within 5 days of delivery.
- SEO and Advertising Campaigns: Ongoing adjustments based on performance.
For any changes outside the original scope or additional revisions beyond the included rounds, extra charges may apply.
3. Delayed Delivery
We aim to meet all agreed-upon delivery deadlines. However, delays may occur due to unforeseen circumstances, such as:
- Client feedback delays.
- Additional scope requests from the client.
- Technical issues outside of our control.
In such cases, we will notify you promptly and provide an updated delivery schedule.
4. Client Responsibilities
To ensure timely delivery of our digital services, the client is responsible for providing:
- Accurate and complete project requirements.
- Timely feedback and approvals during the project.
- Necessary access to relevant accounts (e.g., hosting, social media platforms).
Failure to provide the required information or access may result in delays.
5. Contact Information
Please ensure your contact details, including your email address, are up-to-date when placing an order. Digital Bikana will not be responsible for missed or delayed deliveries due to incorrect contact information.
6. Support
If you have any questions or concerns regarding the delivery of our services, please contact us at:
Email: founder@digitalbikana.com
Phone: +91- 6367505502
Address: Digital Bikana, Graduate Hanuman Mandir, Sadul Ganj, Bikaner